Domestic Delivery
Domestic Shipping
全国一律1,200 yen (tax included)
Free shipping for orders of 30,000 yen or more (including tax)
Shipping company: Yamato Transport
Estimated Delivery Date
If you wish to specify the date and time of arrival of your order, please let us know when you place your order. Unless the product is out of stock, it will be shipped within 2 to 5 business days from the date of order, and the product will be delivered in about 2 to 3 business days (about 14 days for remote islands) from the date of shipment. However, please note that there may be a slight delay due to traffic and weather conditions.
herePlease enter your tracking number here to check the status of your order.
What to do if you are not at home for a long period of time or if you do not receive your package due to an error in your registered address
The shipping company will hold your package for 7 days from the first delivery date. After the storage period has expired, the package will be returned to us. You will be billed for the return shipping costs.
Shipping Multiple Orders Together
We do not offer the service of combining additional orders or multiple orders after the order has been completed. Please confirm the contents and quantity of your order on the confirmation screen before completing your order.
Return Policy
As the product is processed by hand, small scratches and slight errors are not considered defective. Please note points below before placing your order.
In the following cases, we do not accept returns.。
-If the product has been opened or used.
-Products that have been used for more than 15 days after arrival.
-Products that have been scratched or soiled by the customer.
-Wrong size or different from personal image of product
-Products without packaging (instruction manual, case, accessories)
-Products that have been customized for the customer, such as custom-made products and products with names.
Return period: Please contact us within 14 days of receiving the product via the inquiry form or by phone.
Exchanges
If the product is different from the one you ordered, or if there is an obvious defect in the product, please contact us via the inquiry form or by phone.
After confirming the product, we will send you a replacement product.
Due date for exchange: within 14 days after the product arrives.